Feedback
Automatically identify user needs
and improve your service
Automatic Feedback Management
Support agents collect and categorize feedback from conversations with users. Automatically datafy all insights.
In-app Feedback Submission
Provide a widget that allows users to easily leave feedback within your service. By integrating user information, you can check which user left feedback in the console.
Similar Feedback Management
Automatically detect and group similar feedback. Identify trends to make data-driven decisions and reduce duplicate work.