Support Agent

Replace 90% of user consultations
with support agents

AI Real-time Support Image

In-App Chat

Provides a widget that enables users to access chat support directly within the service. Engage in real-time conversations without waiting, and intelligently resolve even complex inquiries.

Document-based AI Chatbot Image

Document-based Automatic Response

Automatically searches and retrieves relevant information from the knowledge base set up by administrators (including documents, terms of service, landing pages, etc.) to accurately answer user questions in real-time.

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User Information Integration

Provides integration of user data from your service, including user profile information and subscription status. Identify who left a chat and check activity logs.

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Unified Inbox

Automatically collects user voices from in-app widgets, email, Slack, and more. Manage all conversations with users in the unified Userband inbox.

FAQs

Build a stronger band with your users

All-in-one support designed for user-focused growth