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Support Agent
Answer user questions in real-time and manage inquiries with knowledge-based AI support agents.
Feedback
Collect and manage user feedback. Calculate importance based on the number of similar feedback or user value.
Issue
Create issues based on feedback. Group multiple feedback items into a single issue and track their status.
Changelog
Manage service update announcements. View changelogs through a dedicated changelog page or widget.
Document
Manage service guide documentation. View documents through a dedicated document page or widget.
Widget
In-app widget that provides Userband features. Supports support chat, feedback submission, changelog, and document viewing.
Multilingual Support
Create and manage changelogs and documents in multiple languages.
Custom Theme
Set detailed themes for widgets, changelogs, and documents.
Integration
Integrate with external services such as Slack and Email.